Shipping policy

Shipping Policy

We currently ship to addresses within the United States.

Shipping cost

Standard shipping is free on all orders — no minimum purchase required.

Processing and delivery

Orders are processed within 1–2 business days. All orders are fulfilled by Amazon from our U.S. warehouse and typically arrive within 3–5 business days after processing. You will receive a shipping confirmation email with tracking as soon as your order ships.

Tracking

Track your package anytime on our Track Order page or via the link in your shipping confirmation email.

Address changes, lost or damaged shipments

If you need to change your shipping address, contact us as soon as possible after placing your order and we will do our best to update it before the order ships. If your package arrives damaged or does not arrive within the expected window, email Support.US@physce.com with your order number and we will make it right with a replacement or refund.

See also our Refund Policy and FAQ.